Saturday, February 09, 2008

5 Of 9 Jiffy Lubes Caught Over-Charging

We talked about this back in May, but now there's an excellent YouTube compilation of all four of the NBC4 LA's hidden camera investigation into Jiffy Lube.

5 out of 9 places they had their car serviced at scammed them. When confronted, the mechanics say they don't know why they did it and refer NBC to their district manager. When NBC finds the DM, he denies his identity and says he's just a customer. Jiffy Lube corporate confirms in an email that the man was in fact the DM and said they are taking steps to make sure it never happens again.

Moral of the story: learn how to change your own oil.

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